Chase app lacks long-term bill payment date modification
💸 moneyproduct problemSingle report ●●●●●
A Chase mobile app user reports that the bill pay section is poorly designed and lacks the functionality to change payment dates for scheduled payments that are more than one month in the future.
What people do today
- Cancel the scheduled payment and create a new one
- Use the desktop website version instead of the app
🔧 Fix this
Ideas a builder, maker or community group could start on:
- Develop an in-app calendar interface that allows users to edit the date of any future-dated payment regardless of the time horizon.
- Create a 'Manage Scheduled Payments' dashboard that lists all upcoming transactions with quick-edit buttons for date and amount.
- Implement a notification system that alerts users when a scheduled payment is approaching, providing a direct link to modify the payment details.
Real voices
“doesn't have an option to change payment dates for a scheduled payment more than a month out”
Related problems
💸 moneyproduct4 reports
Rocket Money failed to cancel subscription
💸 moneyproduct4 reportsYNAB app update makes interface difficult to navigate
💸 moneyboth2 reportsFederal tax refund misdirected to third-party bank
FixHumanityDaily
The most important new problems, and ideas to fix them, in your inbox.
Placeholder: no data is collected yet.