Confusing Klarna app interface redesign
πΈ moneyproduct problemSingle report βββββ
A Klarna app user reports that the new app layout is confusing and cluttered, specifically noting the removal of the centralized 'Manage' tab that previously consolidated account information.
What people do today
- Attempting to navigate the new menu structure
- Leaving negative feedback in the app store
π§ Fix this
Ideas a builder, maker or community group could start on:
- Develop a 'Classic Mode' toggle in app settings that restores the previous navigation bar layout.
- Create a user-customizable dashboard where users can pin their most-used features to the bottom navigation bar.
- Implement an interactive onboarding tutorial that highlights where features from the old 'Manage' tab have been relocated.
Real voices
βIt is soooooo confusing when we use to just could see everything under one tab at the bottom!β
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