Frequent logout and premium subscription recognition failure
π healthproduct problemSingle report βββββ
A MyFitnessPal user reports that the app frequently logs them out and fails to recognize their active premium subscription status.
What people do today
- Logging back in manually
- Restoring purchases in app settings
- Reinstalling the application
π§ Fix this
Ideas a builder, maker or community group could start on:
- A background sync service that periodically validates subscription tokens against the App Store/Play Store API
- A persistent local cache for authentication tokens that survives app updates and background process kills
- An automated 'Restore Purchase' trigger that runs immediately upon login if a premium account is detected as inactive
Real voices
βThe app logs me out all the time and doesnβt recognize Iβm already paying for premiumβ
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