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Venmo Add Money feature crashes app

💸 moneyproduct problemSingle report ●●●●● severity 3/5

A Venmo user reports that the 'Add Money' feature consistently crashes the app, causing it to close and return to the phone's home screen, despite attempting to restart the device and reinstall the application.

Who's affected: A Venmo mobile app user and possibly others experiencing similar app instability.

⚠️ Single report. This is one person's account. We mark it so until more voices confirm it.

What people do today

🔧 Fix this

Ideas a builder, maker or community group could start on:

  1. A community-driven status dashboard for specific app features to confirm if outages are widespread.
  2. A diagnostic tool for mobile apps that generates a detailed error log for users to submit to support.
  3. A secondary web-based interface for essential banking functions to bypass mobile app-specific bugs.
I want to build this

Real voices

“I click on it and it goes to directly back to my phone’s homepage.”

Source: App Store review: venmo

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